Property Manager Help

Setup and Training

• Preparing for Prempoint online training
• Initial setup of the Prempoint software
• Importing Units
• How to commission Schlage Engage locks
• How to update the firmware on Schlage Engage locks

Daily Tasks

• Assigning a resident to a unit
• Creating a master fob
• SmartSync - Managing fobs remotely
• How can I find who owns an unidentified fob?

Common Issues

• I cannot scan/unlock my lock with the mobile app
• My fob is not working on a lock