The difference between a group admin, manager, and member can best be summarized by the following table:
Admin | Manager | Member | |
Can view all Units, Entry Points, and Devices (can unlock) WITHOUT being explicitly added to them | X | X | |
Can add/remove residents to/from Units | X | X | X (1) |
Can add/remove Devices to/from Units | X | ||
Can add/remove Smart Keys | X | X | X (1) |
Can add Devices by scanning them | X (2) | ||
Can add Devices by importing them | X | ||
Can view Device activity | X | X | X (1) |
Can delete Units and Devices | X (2) | ||
Can delete Entry Points | X | X | X(1) |
Can view all users in their Group | X | X | X |
Can manage (add/remove) users in their Group | X |
(1) Only for Units the staff member has been explicitly added to (and the Unit's associated Entry Points and Devices).
(2) If your account is managed by a Prempoint reseller, then they must do this for you.