The steps to factory default reset a Schlage Engage lock differ based on the model you are using. The steps can be found in the user manual that was in the box of the lock when it was received. These manual can also be found online:
- Schlage Control: https://www.schlage.com/content/dam/sch-us/documents/pdf/installation-manuals/schlage-control-smart-locks-user-guide.pdf
- Schlage CTE: https://us.allegion.com/content/dam/allegion-us-2/web-documents-2/InstallInstructions/Schlage_CTE_user_guide_112085.pdf
- Schlage LE: https://us.allegion.com/content/dam/allegion-us-2/web-documents-2/InstallInstructions/Schlage_LE_Engage_Mortise_Lock_Installation_Instructions_and_User_Guide_111603.pdf
- Schlage NDE: https://us.allegion.com/content/dam/allegion-us-2/web-documents-2/InstallInstructions/Schlage_NDE_Wireless_Lock_Installation_Instructions_110689.pdf