I'm locked out. How can I get in? April 12, 2020 15:12 Updated You will need to contact your property manager for lock-out situations. Prempoint cannot let you in. Related articles I can't see my unit in the Prempoint mobile app Using your lock and granting guest access in Prempoint My phone isn't finding/unlocking the lock with the mobile app My Schlage Engage lock makes a very long beep when using a fob on it Can I manage fobs remotely? Or... What is SmartSync?