If you've found a fob and need to identify who it belongs to, you can use your designated fob reader in the app to scan it. For information on designating a reader, please see Getting Started with SmartSync.
The steps to identify a fob are as follows:
- In the Prempoint mobile app, tap on the "Manage" tab at the bottom, then tap on "Devices" to go to the devices page.
- Find your reader (designated with an orange "Reader" label under it), tap on it, and tap on "Find Smart Key User" in the context menu.
- Follow the prompts in the app and it will show you the name of the fob (typically the owner's name unless you renamed it) along with what locks and units it's on.