Before you can use Schlage Engage locks in Prempoint, they must go through a one-time commissioning process using the Allegion Engage app. You can download Allegion Engage app here:
- Android: https://play.google.com/store/apps/details?id=com.allegion.stingray&hl=en_US
- iOS: https://apps.apple.com/us/app/allegion-engage/id920140172
You should have received an email invite to join an Engage site created for you by Prempoint. If you haven't received this email, contact your Prempoint sales representative or send an email to email@example.com.
Once you have accepted the invite to your Engage site, you are ready to commission your locks. Watch one of the following videos, they show you how to do the whole commissioning process for the Schlage Control (the process is similar for all Schlage Engage models) in the Allegion Engage app:
- Android: https://www.youtube.com/watch?v=bW-Z_ThvmEQ
- iOS: https://www.youtube.com/watch?v=_PLNYGe7ouU
PLEASE NOTE: If you name the devices exactly the same as the units they need to be associated with, when you do a device import in Prempoint we will automatically associate the devices to the appropriate unit rather than you having to manually do this.
One additional step Prempoint requires, after the above commissioning has completed, is that every lock be on a minimum firmware version. Please see How to update the firmware on Schlage Engage locks for instructions on checking and updating firmware.