How can I contact Prempoint support? August 06, 2019 12:34 Updated Follow Prempoint support can be reached on the phone at 1-855-678-7300. However, most of the time you will receive quicker service by submitting a request. Related articles I can't see my unit in the Prempoint mobile app Can I manage fobs remotely? Or... What is SmartSync? Importing Units Initial setup of the Prempoint software Can we install the Prempoint app on any mobile device?